Graduate Consultant - Amsterdam - Summer 2017 Start

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Graduate Consultant - Amsterdam - Summer 2017 Start


Amsterdam


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Job Description:
FactSet s Consultants are the essential connection between our clients and our business. Their expertise ensures that FactSet s client service is unrivalled in the industry and means we have a 95% client retention rate. Our Consultants deliver excellent customer service, are naturally good relationship builders and have a keen eye for detail. They are inquisitive, data literate and effective problem solvers.
Consultants work closely with a broad range of investment management and investment banking clients to ensure that they are seamlessly integrating our software into their investment process. Combining knowledge of the industry and technical expertise, Consultants have a solid understanding of our products and how they fit into our clients workflow.

They do this by:
  • Managing a group of accounts assigned to them, ensuring that the relationship is healthy and that the client is getting maximum value out of the FactSet software
  • Customizing solutions to fit with individual client workflows and ensuring that the client can make efficient and accurate decisions using FactSet data and tools
  • Effectively demonstrating the various product lines to clients and provide software training to individuals as well as small and large groups
  • Visiting clients on a regular basis to provide face to face support, training and build strong relationships
  • Working alongside a team of Sales Specialists, supporting them in meeting their sales targets
  • Answering day to day client queries and providing creative and complex solutions through our helpdesk
  • Ensuring that product feedback is communicated effectively to both Sales teams and Product Development
  • Working on longer term projects with clients to enable them to get value out of the FactSet product suite
  • Being effective problem solvers and providing creative solutions to the many questions clients have in and around the use of FactSet

You begin your career in our London office, with 5 weeks of intensive training, giving you an insight into our products, our clients and the financial markets. At the end of this initial period Consultants are assigned a portfolio of clients, with whom they form a close professional relationship in order to help them find solutions to meet their unique needs. The chance to develop continues throughout an individual s FactSet career, with various opportunities to attend both business and personal skills training, work on specialist assignments and gain professional qualifications such as the CFA. Career opportunities are numerous, and depend on each individual s skills and interests.

Job Requirements:
  • Consultants must have a genuine interest in the finance sector as well as well as a keen interest in working with technology and software. In addition we require:
  • A Master s degree in Finance or Investment
  • Fluency in English and Dutch, with French a bonus
  • High level of attention to detail
  • The ability to build and maintain relationships with high profile corporate clients
  • A commercial attitude
  • Desire to learn and continually develop
  • Strong numerical, analytical and problem solving skills
  • Exceptional written and verbal communication skills
  • A strong knowledge of PC applications, in particular Microsoft Excel

Particularly advantageous although not essential:
  • Previous experience working in the finance industry
  • Academic or commercial experience working with large datasets
  • Previous experience with numerical programming languages or statistical software packages
  • Previous experience in a client facing role
  • We offer a competitive salary and benefits package.


About FactSet

FactSet is a leading provider of financial data and analytic applications for investment management and investment banking professionals around the globe. Our services are used by the top 10 global investment banks and 95 of the top 100 asset managers. We offer instant access to financial data and analytics to thousands of analysts, portfolio managers, and investment bankers at the world s financial institutions. The business is built on the creative use of technology and an unwavering dedication to client service. We remain on the cutting edge by continually developing and refining our software.

Headquartered in the US, we have over 8000 employees in 21 countries. In fiscal year 2015, annual revenues for FactSet grew to over $1 billion, our 35th year of consecutive revenue growth. Our Amsterdam office is located on the Zuidas in the heart of the Dutch financial district. From here we serve our Benelux client base with a small team of approximately 30 people focused on sales and consulting activities.

FactSet is one of FORTUNE's "100 Best Companies to Work For" and has been listed as one of Forbes 200 Best Small Companies for 13 consecutive years.


For more information contact Stuart Hylton at shylton@factset.com


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Ansprechpartner

  • Stuart Hylton

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Ansprechpartner

  • Stuart Hylton

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